privacy policy

UNIGLOBE Double S Travel GDPR Privacy and Data Policy

UNIGLOBE Double S Travel adheres to the principles of the laws for the protection of personal information as they apply in England & the Channel Islands.

Client (the “Data Controller”) will use UNIGLOBE Double S Travel (“the Processor”) to process profile data of Client and their staff.  By Providing the Services related the Processor, UNIGLOBE Double S Travel may process Personal Data included but not limited to:

• Name
• Address
• Date of Birth
• Personal Number
• ID-Card/Passport details
• Telephone Numbers
• Email address
• Payment information
• Membership numbers for airlines, hotels and related travel suppliers
• To compile business travel reports for your employer related to destinations travelled.

How we use your personal data

Your data is used solely for the purpose of arranging travel, such as purchasing of flight ticket, accommodation, car rental, rail ticket, chauffeur car transfer, parking reservation, passport and visas application.   

The legal Basis for this processing is consent by you either as the Employer to remain compliant with legislation or you as the employee under the conditions of your employment.

We may process your or your employees’ personal data that are provided in the course of the use of our services (“service data”).

We may process information contained in any enquiry that you or your employees submit to us regarding products and/or services (“enquiry data”). The enquiry data may be processed for the purpose of providing an agreed service to you. .  The legal Basis for this processing is consent.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters . The legal basis for this processing is consent.

We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication (e.g. your travel policy). The legal basis for this processing is consent.

Providing your personal data to others

We will not disclose your personal details to any third parties without your prior written consent with the exception of those third parties and suppliers to whom the supply of such data is essential for us to perform the agreed services.

Exclusion of our liability in respect of foreign suppliers

Your particular travel or other arrangements may require the disclosure of your personal information to airlines, hotels and other Suppliers or third parties who may not be required to protect personal information in the same way or to the same extent as required by the GDPR.
Our liability for the failure of any such Foreign Supplier to protect your personal information is specifically excluded.
If you have any concern about the disclosure of personal information to a Foreign Supplier you should advise us in writing well in advance of any travel reservation or other arrangement being made with or involving such Foreign Supplier on your behalf.

Data Secrecy

The Data Processor represents and warrants that they are aware of, and knows how to implement, applicable privacy rules.  The Data Processor further represents and warrants that any staff involved in the performance of work contemplated herein will be instructed in such rules and held to the duty data secrecy.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use
We do not use cookies for the performance of our services to you or your employees

Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
Your rights

With respect to our clients’ rights, we can provide a record of all data we hold upon receipt of a written request as per GDPR guidelines. We will amend any personal data held as instructed, and we will also adhere to anyone’s right to be “forgotten”.

Amendments

We reserve the right to amend this GDPR Policy at any time. The Policy will be posted on our website and amendments will take effect from the date of such posting.

Contacting us

For more information about our Privacy Protection Policy, to file a complaint, to make an enquiry or to opt out of all or parts of the Privacy Protection Policy, please contact us at:

UNIGLOBE Double S Travel
118 Talbot Road
Luton England LU2 7RA
Telephone: 01582 752758
Email: felicity@doublestravel.co.uk

Data protection officer

Our data protection officer is contactable at the above address or phone number.

We reserve the right to amend this Privacy Protection Policy at any time. The updated Privacy Protection Policy will be posted on our website and amendments will take effect from the date of such posting.

When contacting us, we may require that certain information or requests are submitted only in writing.

UNIGLOBE Double S Travel
118 Talbot Road
Luton
LU2 7RA England